🛡️ PRIVACY POLICY — TRATANTE®

Last updated: February 2026

At TRATANTE® we take your privacy seriously.
We promise transparency, security, and zero games with your data.

🧢 1. Who are we?

Data controller:
Adriano Filipe Gomes Monteiro
Owner of the TRATANTE® brand
CPF: PT237169312
Address: Rua de São Filipe 17, 4705-770 Braga, Portugal
Email: tratante@tratante.pt
Telephone: +351 911 906 890
Website: www.tratante.pt

TRATANTE® is responsible for the collection and processing of personal data in the context of website use, order fulfillment, and contact.

Data Protection Officer (DPO):
There is no designated DPO, as it is not legally required.

🧾 2. What data do we collect?

We only collect the data necessary for the following purposes:

a) Performance of a contract (Article 6(1)(b) GDPR)

  • Name

  • Household

  • Telephone

  • E-mail

  • CPF (when requested for billing purposes)

Purpose: Order processing, shipping, and customer support.

b) Compliance with a legal obligation (Article 6(1)(c) GDPR)

  • Billing data

  • Transaction history

Purpose: Fulfillment of tax and legal obligations to the Federal Revenue Service.

c) Consent (Article 6(1)(a) GDPR)

  • Name

  • Email (newsletter)

Purpose: Sending promotional communications and news.

Consent is recorded and can be withdrawn at any time without affecting the legality of the processing carried out up to that date.

d) Legitimate interest (Article 6(1)(f) GDPR)

  • Browsing data

  • Cookies

  • History of interaction with the website

Objective: To improve the browsing experience, security, and performance analysis of the website.

💳 3. Payments and security

Payments are processed by certified external entities (MBWay, PayPal, Stripe / Shopify Payments).

TRATANTE® does not have access to or store bank card details.

🧾 4. Billing and legal obligations

The data required for invoicing is kept for 10 years , as required by Portuguese tax law.

🍪 5. Cookies

We use cookies to:

  • To ensure the website is functioning properly.

  • Remember preferences

  • Saving the cart

  • Analyze traffic (Google Analytics)

  • Improve the user experience.

Users can manage their preferences through the cookie banner displayed when accessing the website.

The Cookie Policy is available on its own page on the website.

💌 6. Newsletter

Newsletters are only sent upon voluntary subscription.

Users can unsubscribe at any time via the link provided in each email.

🔐 7. Data Security

We implemented appropriate technical and organizational measures, including:

  • Secure HTTPS connections

  • SSL Certificate

  • Protected servers

  • Restricted access to data

  • Security monitoring

🌍 8. International data transfer

Some technology partners (such as Shopify, Google, or Stripe) may process data outside of the European Economic Area.

Whenever this occurs, we ensure that the transfer is carried out based on legally valid mechanisms, such as Standard Contractual Clauses approved by the European Commission, guaranteeing an adequate level of protection for personal data.

⚙️ 9. Sharing data with third parties

We only share data with strictly necessary entities:

  • Shopify – hosting and managing your online store

  • Payment entities – transaction processing

  • Shipping companies (e.g., CTT, DPD) – parcel delivery

  • Google Analytics – traffic analysis

All data is processed in accordance with the GDPR and only according to the instructions of TRATANTE®.

We never sell, rent, or share personal data with third parties for commercial purposes.

🕒 10. Storage period

  • Active account: as long as it is active

  • Orders and invoicing: 10 years (legal obligation)

  • Newsletter: until cancellation

  • Browsing data: as per cookie policy.

After a deletion request, we erase all data that is not legally required to be retained.

⚖️ 11. Data subject rights

Under the GDPR, the user can exercise the following rights:

  • Right of access

  • Right of rectification

  • Right to erasure

  • Right to restriction of treatment

  • Right to object

  • Right to data portability

  • Right to withdraw consent

To exercise any right, simply contact:
📧 tratante@tratante.pt

If you believe that your data is not being handled correctly, you can file a complaint with:

National Data Protection Commission (CNPD)
www.cnpd.pt

🔄 12. Changes in policy

TRATANTE® may update this policy whenever necessary.

The most recent version will always be available on this page, with an indication of the last update date.

Continued use of the website after changes implies acceptance of those changes.

💥 In summary

We respect your privacy.
We only collect what is necessary.
We protect your data.
And we never do anything that we wouldn't want done to us.

#GetShitDone — with GDPR.